RemoteGympPlatforms and requirements

Platforms and requirements

What RemoteGymp can do on Windows, macOS, Linux, Android, iOS and iPadOS.

Support modern desktops, servers, mobile devices and older machines from one dashboard. Pick the platform to see which tools are available.

Windows, Intel and Apple silicon Macs, Linux and ARM. Still running Windows XP or 7? There's a smaller agent for that too.

Windows

Windows has the broadest toolkit, including Ghost Session, BitLocker recovery and Hyper-V consoles. Modern packages cover x64 and ARM64. Legacy x86 packages for Windows XP and Windows 7 are available with a smaller feature set.

x64ARM64Ghost SessionQuick SupportRemote TerminalFile BrowserWindows XP / 7 · legacy x86
Linux

From servers to small ARM machines: Linux packages cover x64, ARM64 and ARM32. An x86 package is also available (experimental). Desktop access depends on the installed desktop and permissions; headless machines can still use supported administration tools.

x64ARM64ARM32Raspberry Pix86 (experimental)
macOS

Support Intel Macs and Apple silicon from the same dashboard. Grant the required macOS screen and input permissions, then get on with the job.

IntelApple silicon
Android

Help Android 8+ users with screen sharing and, on compatible devices, remote control. The user grants the required permissions.

The user approves screen sharing. Remote control depends on the device and the permissions granted.

Android 8+
iOS / iPadOSAttended, view-only

See the screen on iPhone and iPad with iOS/iPadOS 16+. The person holding the device starts and stops sharing; you guide them through the fix.

iOS 16+iPadOS 16+Quick Support

Find the right tools for each platform.

This table covers modern agents. Legacy Windows and experimental Linux x86 have a smaller feature set. Available tools also depend on the device’s permissions and your access.

Attended: someone at the device must approve screen sharing. View only: you can see the screen but cannot control it. Limited: only actions and diagnostic evidence supported by that Android device and its permissions are available; desktop-only tools do not apply.

WindowsmacOSLinuxAndroidiOS / iPadOS
Remote desktopSupportedSupportedSupportedAttendedView only
Quick SupportSupportedSupportedSupportedSupportedView only
Visitor PassSupportedSupportedSupportedAttendedNot applicable
Ghost SessionSupportedNot applicableNot applicableNot applicableNot applicable
Remote TerminalSupportedSupportedSupportedNot applicableNot applicable
File BrowserSupportedSupportedSupportedNot applicableNot applicable
BitLocker RecoverySupportedNot applicableNot applicableNot applicableNot applicable
Hyper-V ConsoleSupportedNot applicableNot applicableNot applicableNot applicable
Bulk Device ActionsSupportedSupportedSupportedLimitedNot applicable
AI ResolverSupportedSupportedSupportedLimitedNot applicable
Network DiscoverySupportedSupportedSupportedNot applicableNot applicable
AutomationSupportedSupportedSupportedNot applicableNot applicable

Windows

Remote desktop
Supported
Quick Support
Supported
Visitor Pass
Supported
Ghost Session
Supported
Remote Terminal
Supported
File Browser
Supported
BitLocker Recovery
Supported
Hyper-V Console
Supported
Bulk Device Actions
Supported
AI Resolver
Supported
Network Discovery
Supported
Automation
Supported

macOS

Remote desktop
Supported
Quick Support
Supported
Visitor Pass
Supported
Ghost Session
Not applicable
Remote Terminal
Supported
File Browser
Supported
BitLocker Recovery
Not applicable
Hyper-V Console
Not applicable
Bulk Device Actions
Supported
AI Resolver
Supported
Network Discovery
Supported
Automation
Supported

Linux

Remote desktop
Supported
Quick Support
Supported
Visitor Pass
Supported
Ghost Session
Not applicable
Remote Terminal
Supported
File Browser
Supported
BitLocker Recovery
Not applicable
Hyper-V Console
Not applicable
Bulk Device Actions
Supported
AI Resolver
Supported
Network Discovery
Supported
Automation
Supported

Android

Remote desktop
Attended
Quick Support
Supported
Visitor Pass
Attended
Ghost Session
Not applicable
Remote Terminal
Not applicable
File Browser
Not applicable
BitLocker Recovery
Not applicable
Hyper-V Console
Not applicable
Bulk Device Actions
Limited
AI Resolver
Limited
Network Discovery
Not applicable
Automation
Not applicable

iOS / iPadOS

Remote desktop
View only
Quick Support
View only
Visitor Pass
Not applicable
Ghost Session
Not applicable
Remote Terminal
Not applicable
File Browser
Not applicable
BitLocker Recovery
Not applicable
Hyper-V Console
Not applicable
Bulk Device Actions
Not applicable
AI Resolver
Not applicable
Network Discovery
Not applicable
Automation
Not applicable

The right support for the device in front of you.

Use desktop administration tools where available, and guide mobile users with attended screen sharing.

iPhone and iPad: see and guide

The user starts screen sharing. You see the screen and guide them through the fix. Remote input and microphone capture are not provided.

Android: help with permission

Share the screen after local approval, and control compatible devices when the required permissions are granted. The user handles protected prompts.

Older machines still have a place

Legacy Windows XP and Windows 7 x86 packages provide a smaller toolkit. Linux x86 is experimental and unsupported, with no automatic runtime security updates; validate it on the exact hardware and distribution.

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